FAQS

Welcome to the Tepic Boutique FAQ section! Here, you’ll find answers to commonly asked questions about our products, services, and policies. If you have additional queries, feel free to contact us at support@tepicboutique.com.

1. What is Tepic Boutique?

Tepic Boutique is an online store based in the Netherlands. We are committed to providing a premium online shopping experience with high-quality products sourced from reliable manufacturers and suppliers.

2. How can I place an order?

Visit our website at https://tepicboutique.com/.
Browse our collection and add your desired items to the cart.
Proceed to checkout, fill in your details, and complete the payment.
You will receive an order confirmation email after your purchase.

3. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure online payment options.

4. Do you offer international shipping?

Currently, Tepic Boutique ships within the Netherlands and select international locations. Shipping options and rates will be displayed at checkout.

5. How long does delivery take?

Delivery within the typically takes 3-9 business days.

6. What is your return and refund policy?

We accept returns within 30 days of receiving your order if the item is unused, in its original condition, and packaging. To initiate a return, contact us at support@tepicboutique.com with your order details. Refunds will be processed within 5-7 business days after we receive the returned item.

7. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this number to track your shipment on our website or the courier’s tracking page.

8. What should I do if I receive a damaged or incorrect item?

If your order arrives damaged or incorrect, please contact us at support@tepicboutique.com within 7 days of delivery. We will arrange for a replacement or refund as soon as possible.